FAQ

Preguntas Frecuentes

Estoy de viaje y necesito saber dónde hacerme la prueba del Covid-19. ¿Qué debo hacer?

That is why we created this website! You can find a Covid-19 testing location near you, in three easy steps:

  1. Visit our homepage and let us know where you’d need to get tested and what type of test you need.
  2. Press the Search button. Our system will show you the nearest testing locations. You can add tags & change proximity to further refine your search. In every listing, we include the location’s contact information and address, as well as reviews from travelers like you.
  3. Get in touch with your preferred testing location, using the contact information we provided you.

Al viajar, ¿las autoridades locales solicitarán ver los resultados de mi prueba de Covid-19?

Yes, most countries will request a negative Covid-19 test before letting you enter. The type of test required may vary. For more information, check out official sources from your target country.

¿Qué Tipos de Pruebas Existen? ¿Varía su Eficiencia?

There are four types of tests being performed across the globe, at the moment:

PCR and Antigen tests detect ongoing infections. These tests are effective in both symptomatic and asymptomatic cases.

Antibody tests, on the other hand, aim to detect past infections. And, according to the CDC, they do so with considerable efficiency.

PCR and RT-PCR are considered extremely precise, with Antigen tests being less accurate, but still reliable. Learn more about these types of tests.

¿Con qué frecuencia debo hacerme la prueba durante mi viaje?

The CDC recommends that travelers get tested 1-3 days before traveling, and 3-5 days after they’ve returned to their home country. It’s also wise to self-quarantine before and after your trip

¿Cuánto cuesta una prueba?

Test prices may vary from testing location to testing location, and from country to country. Different testing methods may also impact price. Contact your preferred testing lab for more information.

No he recibido los resultados de mis pruebas a tiempo, ¿qué debo hacer?

We’re sorry. Delayed test results are nothing to be happy about and can significantly impact your trip. If you haven’t received your test results within the expected period, contact your testing location to discuss your options. If you’re unhappy with their services, don’t hesitate to leave a review. Your experience can help other travelers.

¿Hacen pruebas a los niños?

Our goal is to help you find testing locations near you, but we don’t conduct tests ourselves.

Each testing location has its own rules & regulations. Contact the facility that you would like to get tested at and ask if they can test your children.

He encontrado un centro de pruebas cerca de mí, pero la información de contacto es incorrecta. ¿Qué debo hacer?

We go out of our way to make sure all information is correct. If you find that a listing has inaccurate contact information, one of two things may have happened:

  • The testing location may have changed their contact information without warning.
  • A detail may have slipped under our radar.

Regardless, we’ll be extremely thankful if you let us know! Don’t hesitate to contact us, point out the mistake, and explain where we could find the correct information.

¿Es seguro viajar durante la pandemia de Covid-19?

Traveling during the pandemic can be as safe or unsafe as you make it. Whether you’re traveling nationally or internationally, it’s wise to:

  • Self-quarantine for two weeks before you travel, if possible.
  • Get tested frequently. Especially when moving across national or international borders. You can learn more about testing here.
  • Wear a face mask as often as possible. This is especially important when you’re indoors, with people who didn’t travel with you.

Staying informed has never been so important. We invite you to learn more on our blog, or from official sources, such as the WHO and the CDC.

¿Es seguro viajar en avión durante la pandemia?

An aircraft’s cabin is well-ventilated by default, which makes traveling by air far less risky than some alternatives. According to specialists consulted by The New York Times, these five measures will help you stay safe:

  • Wear a medical-grade facemask.
  • Before going to the plane’s toilet, make sure no one else has used it for at least 30 seconds.
  • If you need to touch doorknobs or other non-personal objects, protect your hands with paper towels.
  • If possible, avoid taking your mask off during the flight.
  • Respect distancing measures while boarding and deplaning.

¿Cómo puedo saber si un lugar concreto (museo, aeropuerto, etc.) es de bajo o alto riesgo?

As a general rule, activities that take place in well-ventilated spaces (or outdoors) are safer than those that take place in closed locations. And activities that don’t involve direct, constant contact with strangers are safer than those that attract crowds. For instance, playing tennis is safer than going to a gym.

Don’t let these limitations discourage you. You can stay safe and still have a great time traveling. We recommend you wear a face mask and gravitate towards outdoor activities. Not only will it keep you safer, but it can be a great opportunity to discover places you would have never experienced otherwise.

Remember that, regardless of where you are, you can always mitigate risks by:

  • Staying 6 ft. away from strangers.
  • Washing your hands frequently.
  • Wearing a face mask.
  • Not sharing food or utensils.

¿Qué debo esperar de mi hotel, en términos de prevención y seguridad?

Every business finds its own way to implement preventive measures. Depending on its services and resources, your hotel will take different steps to keep you safe.

But here’s the least you can expect:

  • Your hotel should have a protocol in case of infection.
  • Common areas should be well-ventilated and spacious enough to allow for social distancing.
  • Hotel staff should wear a facemask and sanitize their hands frequently.
  • Hand sanitizer should be available in shared spaces.
  • If your hotel has a gym, equipment should be sanitized regularly.

¿Qué debo hacer si empiezo a experimentar síntomas de Covid-19 durante mi viaje?

Dr. Abinash Virk, a specialist at the Mayo Clinic advises infected travelers to take the following measures:

  • Stay in your hotel room for as long as possible.
  • Contact your hotel’s desk service and request to see a physician.
  • Limit your exposure to others, especially if your symptoms are not severe.
  • If you experience acute dizziness, shortness of breath, or fever, contact emergency services.

Depending on your situation, you may need to reach out to your embassy or consulate

¿Debo cumplir con las medidas de confinamiento, como viajero internacional?

Complying with lockdown measures is mandatory to prevent the spread of Coronavirus. Regardless of whether you’re a tourist or a local, you’re legally obliged to comply.

If you find yourself in the middle of a lockdown and wish to return to your country of origin, reach out to your local embassy/consulate. Depending on the state of your destination and country of origin, you may be able to return home either through a commercial or special flight.

¿Puedo vacunarme en el país que voy a visitar?

In most countries, vaccination against Covid-19 is being rolled out publicly, with at-risk populations at the top of the list. Most countries require proof-of-residency to apply for vaccination, so chances are you’ll be unable to get vaccinated as a tourist. At the moment, Israel and some U.S. districts are an exception to this rule.

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